NEW WARRANTYREGISTER NOW
NEW WARRANTY REGISTRATIONS
*Register within 3 months of purchase to increase warranty from 3 years to lifetime of the original owner (with exception of carbon frames).
The Kona lifetime warranty is in force for models built in the 2009 season and onward. For models older than this please check your included owner's manual for specific limits on the time the warranty is in force.
If you have a problem with your Kona bike or frame, please CONTACT YOUR KONA DEALER FIRST. They are best equipped to service your Kona bike and handle claims if your bicycle or frame has manufacturing defects.
Kona Bicycle Company ( "Kona" ) makes the following limited Warranty:
ONE YEAR LIMITED WARRANTY ON COMPLETE BICYCLE (USA & CANADA)
Kona warrants to the original owner that this new Kona bicycle shall be free of defective materials and workmanship for a period of one year from the date of original purchase in the United States or Canada and operated under normal conditions and use. During this one-year period, Kona shall repair or replace, at its sole option, all parts that are found by Kona to be defective and subject to this limited warranty. The original owner shall pay all labor charges connected with the repair or replacement of all parts. On Kona electric pedal-assist bikes, the electronic system is covered by a two-year warranty, whereby accidents or consumer mistakes like shorting polarity are not covered. Warranty on the battery is for one year, at the end of that period, the battery is guaranteed to retain at least 70% of its original capacity.
TWO YEAR LIMITED WARRANTY ON COMPLETE BICYCLE (EUROPE)
Kona warrants to the original owner that this newly purchased Kona bicycle shall be free of defective materials and workmanship for the two-year period stated under EU consumer protection laws, dated from the original purchase and subject to normal conditions and use. During this two year period, Kona shall repair or replace, at its sole option, all parts that are found by Kona to be defective and therein subject to this limited warranty.
LIFETIME LIMITED WARRANTY ON BICYCLE FRAME (USA, CANADA & EUROPE ONLY)*
Kona further warrants to the original owner that the frame of this new Kona bicycle purchased from an authorized Kona dealer shall be free of defective materials or workmanship for a THREE YEAR period for the ORIGINAL OWNER. If the warranty is registered with Kona NO LESS THAN THREE MONTHS after the purchase of the bicycle, THE WARRANTY IS EXTENDED FOR THE LIFETIME OF THE ORIGINAL OWNER, WITH THE EXCEPTION OF CARBON BIKES & FRAMES. During this warranty period, Kona shall repair or replace, at its sole option, the bicycle frame if Kona determines the frame is defective and subject to this limited warranty. The original owner shall pay all labor and shipping charges connected with the repair or replacement of the bicycle frame.
*When warranty on non-carbon bikes & frames is registered within three months of purchase
This limited warranty is made only to the original owner of this Kona bicycle purchased from an authorized Kona dealer, and it shall remain in force only as long as the original owner retains ownership of the Kona bicycle. This limited warranty is not transferable. In order to obtain service under this Limited Warranty, the original owner must deliver the Kona bicycle to an authorized Kona dealer, together with the document identifying the Kona warranty card, or proof of online registration at https://konaworld.com and the bill of sale or other dated proof of purchase document identifying the Kona bicycle by frame number. This Limited Warranty does not apply to normal wear and tear, nor to defects, malfunctions or failures that result from the abuse, neglect, improper maintenance, alteration, modification, accident, or misuse (including without limitation bicycle racing, bicycle motocross, stunt bicycling, commercial use or rental use) of the Kona bicycle. Damage caused by transporting bicycle, especially across the tailgate of a pickup truck – even when a pad is used – voids warranty.
THIS LIMITED WARRANTY IS THE ONLY EXPRESS OR LIMITED WARRANTY APPLICABLE TO KONA BICYCLES. ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN SCOPE AND DURATION IN ACCORDANCE WITH THIS LIMITED WARRANTY. KONA SHALL NOT BE RESPONSIBLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES SUFFERED BY ANY PARTY. THE FOREGOING STATEMENTS OF WARRANTY ARE EXCLUSIVE AND IN LIEU OF ALL OTHER REMEDIES.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS; YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES; SO, THE ABOVE LIMITATIONS AND EXCLUSIONS SET FORTH IN THIS LIMITED WARRANTY MAY NOT APPLY TO YOU.
THE LIMITED WARRANTY SET FORTH HEREIN MAY NOT BE EXTENDED, ENLARGED OR OTHERWISE MODIFIED BY ANY KONA DEALER, AGENT OR EMPLOYEE, AND KONA DOES NOT ASSUME ANY LIABILITY OR MAKE ANY WARRANTY EXCEPT AS STATED IN THE LIMITED WARRANTY.
WARRANTY ONLY APPLIES IN USA, CANADA AND EUROPE. PLEASE SEE YOUR DEALER OR DISTRIBUTOR FOR THE SPECIFIC WARRANTY IN YOUR COUNTRY. WARRANTY VALID ONLY IF BICYCLE IS ASSEMBLED BY AN AUTHORIZED KONA DEALER.
Warranty is made only to the original owner of this Kona bicycle purchased from an authorized Kona dealer, and it shall remain in force only as long as the original owner retains ownership of the Kona bicycle. This limited warranty is not transferable.