CONTACT US

What is Kona's address?

World Headquarters - USA
Kona USA
2455 Salashan
Ferndale, Washington
98248

Canadian Distribution
TBG Canada
381 Railway Street
Vancouver, British Columbia
V6A 1A4

Euro Zone
Kona Distribution
Chemin du Molard 5
1297 Founex
Switzerland

I want to race for Kona. Where do I send my resume?

Mail (not fax or e-mail) to:
Chris Newell
Kona USA
2455 Salashan
Ferndale, Washington
98248

In Canada:
Trevor Porter
The Bicycle Group
381 Railway Street
Vancouver, BC
V6A 1A4

For all other countries:
Contact your Kona distributor.

I would like to work for Kona, where do I send my resume?

USA:
Joe Shlabotnik
Kona USA
2455 Salashan
Ferndale, Washington
98248

Canada:
Richard Wadd
The Bicycle Group
381 Railway Street
Vancouver, BC
V6A 1A4

Europe
Meriem Maher
Kona Europe
14 BIs rue Honore Labande
9800o Monaco

Where can I register my Kona bike?

You can register your Kona bike here

Where is my owner's manual?

A printed copy of the Kona owners manual is supplied with every single Kona bicycle in the small parts kit. You should receive one when purchasing your Kona bike. You can also view the owners manual, along with other useful tech info here.

Where is my nearest Authorized Kona Dealer?

You can locate your nearest Kona Dealer here.

For all other countries contact your national distributor.

Where are the specs, prices & geometry of our bikes?

These can be located by navigating from the front page or go to straight to our Bikes.

What year model is my Kona bike?

The best way to check what year model your Kona bikes is, is by checking out Klassic Kona where we've archived all past iterations of Kona's websites

I have a general question, who do I send it to?

Joe@konaworld.com will make sure that your question is answered by the most knowledgeable person.

I have a technical question, who do I send it to?

Send your question to tech@konaworld.com. We have a group of product and warranty persons that will take care of your problem.

I have a warranty question, who do I send it to?

USA: warranty-usa@konaworld.com
Canada: warranty-canada@konaworld.com
Europe: warranty-europe@konaworld.com

In all other countries contact your national distributor.

What size Kona bike should I ride?

The best way to find out is to go to your local Kona dealer here.

Where can I find information about Kona and where Kona bikes are made?

Kona is 50% US and 50% Canadian owned. It is an independent company; no one owns us and we don't own anything else. We design all of our bikes from the ground up and visit the factories that make our frames and components and assemble our bikes in Taiwan every month while they are being produced. Bikes these days are a virtual United Nations (we have parts on our bikes made in Canada, China, France, Italy, Japan, Malaysia, USA) so it is almost impossible to get even half the parts on a bike from one country now. It is great to support your home country but the most important thing for Kona is to make the best bikes we can because our bikes are ridden by serious riders all around the world who expect nothing short of perfection.