Where do I go for help buying
Kona stuff online?
Our Shopping Help page should answer all your questions.
Can I have free stickers?
The two best places
to buy stickers is from your local Kona dealer or our web
store. Both should have a Kona factory sticker sets available.
What do I have to do to get sponsored/hired?
We only
accept sponsorship requests and resumes by mail. You can
mail those to: The USA... Kona USA 2455 Salashan Ferndale,
WA 98248 Or Canada... TBG 381 Railway Street Vancouver,
BC V6A 1A4
Do you ever sell used bikes, old bikes or
demo bikes out of your warehouse at a discount?
Very
occasionally, we do sell demo bikes and the like, but always
to our local Kona dealers. Check with them for our discounted
bikes.
How do I fix my bike?
We prefer not to answer
your question if we think our answer might encourage you
to damage your bike while attempting a repair. We've got
no way to verify your skills from reading your message.
Head to your dealer, they will gladly help you out and
consult us if there are any questions or concerns.
Can
I put a DH fork, or an XYZ tire on my bike?
We will
never recommend a component that will damage your bike,
or that we haven't tested here and found to be acceptable.
We can't tell you how well a tire will fit in your frame,
you'll have to test fit it and insure the clearance is
OK, every tire and rim combo has a run out that varies.
Plus everyone has a different way of measuring tire size.
How much will my bike weigh, and how long is the head
tube?
There is bike or frame weight and tube
chart in the tech area of our website. We only scale one
of each size to get a representative weight
for the model. There is a geometry chart in the back of our catalog, and online.
Can I get my local painter to redo my frame, and can you send me some frame
stickers?
You must have your frame re-done by an authorized Kona painter,
otherwise you will void the frame warranty, and the frame may fail. Same goes
for stripping the old paint. Both stripping and painting if not correctly performed
can damaged the surface hardness of the frame, and the heat treating leading
to cracks, or bending and a catastrophic frame failure. Powder coating is
not permitted for aluminum, or Scandium frames. Contact your local bike shop,
or Kona distributor to find the painter in your area. The painter will have
access to frame decals. If you just need new decals take your serial number
into your local dealer, and they will request them from us. We can't guarantee
we'll have your model year, but we should be able to put something together.
What does the 2nd hole on my Stinky's, Coiler's and
Dawg's shock mount do?
the front shock mount gives a straight rate (feels the same through
the travel), and the rear gives a rising rate (feels stiffer at the end of
the travel). Travel and geometry stay constant.
How can I add more suspension
travel to my bike?
We build our 5-6-7" bikes with completely different
frames. If we didn't the bike would be compromised in it's short travel position.
This way the 7" bike rides like the 5" and the 6", just with
more travel. We adjust frame angles and sizing, modify rockers, and spec new
shocks. The idea
that the aftermarket guys are selling a part that will increase the travel
by changing one part isn't valid. The Fox shocks are valved for
a specific stroke (3:1), and exceeding that results in uncontrolled damping.
Putting a heavier spring on does nothing for this. You can also cause the rear
wheel to strike the frame, since the extra travel comes from moving the wheel
further. Last you'll void the frame warranty, and could damage the frame and
shock. Never mind getting bucked off a cliff when the shock can't control a
hit and the tire stops on the frame!
What size BB do I need to buy?
All
Konas use a 68mm BB shell with the exception of the 98 Misser frames. The
axle length depends on
what crank is used. If you're using the stock cranks we'll be able to
tell you, but it's a good idea to double check on some older models as
specs can change in-season.
And finally ...
Normally we need to know what
kind of bike you have, and what year it was made. If you aren't sure we can
usually figure it out from your serial number. In some cases we can't help
you by email so we'll ask you to go to your dealer, and we'll ask where
you are so we can give them a heads up you're on the way.
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